Both this website (hereinafter the “Site”) and the services offered are managed by Ferralfaim SL, a company dedicated to catering and commercial activities, as owner of the Site, with registered office at C/ Jacinto Benavente, 9 CP 29640 Fuengirola (Malaga), with C.I.F. B/93210474, Malaga Companies Register. Volume 5048, Book 3955, Sheet 102, Section 8, Page MA-114949 and e-mail info@padthaiwok.com.

The terms and conditions described herein are intended to regulate the access and use of this www.padthaiwok.com and its native App.



The condition of user is acquired through the mere access to the present Page.

The user will use the services and contents under his/her sole and exclusive responsibility and exclusively for private purposes and/or for the legal relationship that binds him/her to Ferralfaim SL.

By the mere fact of accessing this Site and/or viewing and/or using the contents or using the services and/or participating in promotions or competitions, the user expressly and fully accepts the terms and conditions of use of the Site described herein (hereinafter, the Terms and Conditions) and the privacy policy (hereinafter, the Privacy Policy). If these Terms and Conditions are replaced, in whole or in part, by other terms and conditions, the new terms and conditions shall be deemed to be accepted in the same form as set out above.

The user shall be responsible for the costs of connection to this Site, as well as any other charges that legally correspond or may correspond in the future.

If you have any questions about the Terms and Conditions and/or the Privacy Policy, please send an e-mail to: comunicacion@padthaiwok.com.




The www.padthaiwok.com Page provides users with access to a multitude of information, services, programmes or data (hereinafter, “the Contents”) on the Internet, belonging to Ferralfaim SL.

Although Ferralfaim SL act in good faith, they are not responsible, directly or indirectly, for any claims that may arise from the quality, reliability, accuracy or correctness of such Content.

In the event of discrepancies in the Contents between the different languages that are expressed on the website, Spanish shall always prevail over any other language or official language.

The user undertakes to make appropriate use of the Contents that Ferralfaim SL offers through the www.padthaiwok.com Page and, by way of example but without limitation, not to use them for:

(i) engage in activities that are illicit, illegal or contrary to good faith, morals, good customs and/or public order or safety; (II) disseminate content, comments or propaganda of a racist, xenophobic, pornographic, apology of terrorism, that threaten youth or childhood or human rights; (III) cause damage to the physical and logical systems of Ferralfaim SL or its suppliers or third parties or manipulate these systems or introduce or disseminate computer viruses or any other physical or logical systems that may cause the aforementioned damage; (IV) attempt to access and, where appropriate, use or manipulate the e-mail accounts of other users and modify or manipulate their messages or violate the privacy and intimacy or any other fundamental right of the same or perform any action that prevents or hinders access to the Site by users; (V) enter, store or disseminate by any means or medium, any comments and/or content that infringe any right of Ferralfaim SL or any third party and in particular intellectual or industrial property rights; (VI) use the Contents to promote, sell, hire, disseminate advertising or information of their own or of third parties without the prior, express and written authorisation of Ferralfaim SL; (VII) carry out any action that involves the reproduction, distribution, copying, rental, sale, public communication, transformation or any other action that involves the modification or alteration of all or part of the Contents of this Site or the exploitation of the same for profit or free of charge, without the prior written authorisation of Ferralfaim SL; (VIII) use the Contents offered through this Site in a manner contrary to the terms and conditions of use and the privacy policy and the specific conditions that regulate the use of a particular service and/or content.

The Terms and Conditions set forth herein are without prejudice to the obligations and duties that legally correspond to the user to comply with, in accordance with any applicable regulation, regardless of its rank or issuing body, including judicial or transnational ones.



All the Contents, as well as the elements inserted therein (which include, among others, data, images, photographs, photographs, graphics, animations, creativity, sound, audio, video, drawings, software or texts, trademarks or logos, trade names or distinctive signs, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.) are the property of Ferralfaim SL or, where appropriate, of third party entities, companies or individuals and are protected by the laws in force on industrial and intellectual property

The provision of the services and publication of the Contents through the Site shall in no case imply the total or partial / present or future transfer, waiver or transmission of the ownership of the corresponding intellectual and industrial property rights, or of any other right.

Likewise, the user may not use, disseminate, distribute, publish, export, exploit, reproduce or copy all or part of the Content or design of this Site (including graphic and word marks, legends, comments, phrases, etc.) without the prior express written consent of Ferralfaim SL.

The ideas, suggestions, comments provided by the user through the Contents imply the exclusive and transferable transfer, without territorial or time limitation and free of charge, to Ferralfaim SL of all rights of use, distribution, exploitation, export, publication, dissemination, reproduction of those ideas, suggestions or comments on http://www. padthaiwok.com or in any other medium or support “on” and “off line” that they deem appropriate, free of charge or against payment, being able to carry out their alteration, transformation, modification derived from the same, not giving rise to any right to compensation, indemnification or reimbursement or payment of fees or other economic rights of any nature in favour of the users.



The user assumes responsibility for the use of this Site. This responsibility extends to the registration that may be necessary to access certain Contents. In this registration the user will be responsible for providing truthful and lawful information. As a consequence of this registration, the user may be provided with a user name and password for which he/she shall be responsible, undertaking to make diligent and confidential use of the same and to take all necessary measures to prevent access and/or use by third parties, and shall be solely responsible for all consequences that may arise from inappropriate use.

The user of the Site shall be personally liable for damages of any nature caused to Ferralfaim SL and/or any other user or third party for breach of these Terms and Conditions.

Ferralfaim SL reserves the right to remove any comments or content posted by the user on the Site that in its opinion are not suitable for publication or to require the user to remove them immediately, as well as to deny or withdraw access to this Site and/or the Content offered, at the request of Ferralfaim SL or a third party, to those users who do not comply with these Terms and Conditions.

Ferralfaim SL also reserves the right to request the immediate removal of any link, comment or content in relation to this Site that has been used, disseminated, distributed, published, exported, exploited, reproduced or copied in violation of the provisions of these Terms and Conditions by any means and in any medium.

Ferralfaim SL will pursue any breach of these Terms and Conditions, as well as any improper use of the Site, exercising all actions, including criminal actions to which it may be entitled by law.

Ferralfaim SL is not responsible, under any circumstances, for damages of any kind that may be caused, including but not limited to, errors or omissions in the Contents, lack of technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness and validity of this Page and the Contents or the transmission of viruses or malicious or harmful programs, despite having taken all the necessary technological measures to prevent it.



Ferralfaim SL may make any modifications it deems appropriate to the Contents, and may change or delete them, in whole or in part, and the way in which they are presented or located.

Ferralfaim SL may at any time modify these Terms and Conditions and the Privacy Policy in order to adapt them to new legislation or due to strategic corporate decisions. Likewise, the user is recommended to access them each time he/she intends to use the Contents of the Site.

The validity of the Terms and Conditions and the Privacy Policy will be displayed indefinitely until they are modified or replaced, in whole or in part, by others duly published on the Page www.padthaiwok.com which may change without prior notice.

The NEWS section will be updated periodically with information on the News and Offers/Promotions that the brand develops in one or more of its franchised stores. In the event that the user obtains information that due to typographical error has been reproduced on the Page, the conditions of the promotion as established internally between the Head Office and its Franchisees by means of a corporate circular will prevail.



If Ferralfaim SL provides links or hyperlinks to other Internet sites on this Page, Ferralfaim SL shall not exercise any type of control or responsibility over these sites and their contents.

Under no circumstances will Ferralfaim SL assume any responsibility for the contents of any link or hyperlink belonging to a website other than Ferralfaim SL, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy and validity of any material or information contained in any such hyperlinks or other Internet sites.



A través de enlaces o hipervínculos, el usuario podrá acceder a plataformas de pedidos en línea para adquirir los productos autorizados por Ferralfaim SL como Central Franquiciadora padthaiwok y que comercializa cada uno de sus restaurantes franquiciados.

Incidents that may arise from the purchase of these products through each of the available platforms must be dealt with by the user on these platforms, or by contacting the restaurant where the order has been placed. This information can be found in the"Find us"section of this padthaiwok.com page by entering your address or town in the window provided for this purpose in the section. The Page will then offer you the details of the restaurants closest to your location, which will include the restaurant where you have placed your order.

To contact each restaurant directly for any procedure other than placing an order, the user also has a suggestion and contact mailbox on the home page of this padthaiwok.com website where you can select the restaurant where you have placed your order or with which you wish to contact, providing the necessary and relevant information to resolve the incident or establish a contact for management (for example, to request an invoice). This mailbox is not enabled to place orders to the restaurant and the franchised restaurant may take between 24 and 48 hours or more depending on the case.

The personal information that you provide in the online ordering system for the purchase of products through the URL https://pedidos.padthaiwok.com/ will be governed under the criteria of Data Protection according to current legislation and that you have on this page in the Privacy Policy section https://padthaiwok.com/politica-de-privacidad/

Las plataformas de pedidos en línea ajenas a Ferralfaim SL y su marca padthaiwok que estén operando fuera de esta URL raíz https://pedidos.padthaiwok.com/as holders and owners of those websites or ordering platforms outside Ferralfaim SL, responsible for the privacy policies and use of cookies within their ordering platform, website or application. Therefore, complaints and incidents will have to be processed through these platforms or applications and not on this Page.



The relationship between Ferralfaim SL and the user shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the city of Fuengirola (Málaga – SPAIN).